We understand at Little Lash Boutique and Little Brow Boutique that our cancellation policy is pretty strict. You are born with only one face, and we take that extremely seriously. Our company does not just hire anyone that applies for a position. Unlike other places that offer eyelash extensions, or brow services, our artists are not "hourly employees." They are only paid if So yes, our time is valuable as yours is. Babylon Village is known for it's congested parking. "I'm outside parking" does not count as you present for your appointment, and you could be refused service. Yelling at the receptionist, or asking to speak to her boss will not get you seen. Due to the nature of our work, we cannot rush the artists and most definitely cannot run into the next clients appointment time. Most of our clients appreciate this. NEW CLIENTS must arrive 10 minutes early for paperwork. If not, then it could cut into your service time.
All appointments must be confirmed via text or voice call for both Little Lash Boutique & Little Brow Boutique. If less than 24 hours notice is given for classic lashes, a 50% cost of scheduled appointment charge will be applied. If you "no-show" (same day cancellation) your lash or brow appointment, the full service charge will be applied. Russian Volume and new sets require 48 hours notice to cancel or reschedule without penalty. $100 cancellation/late reschedule fee will be applied if less than 48 hours to 24 hours notice is given to cancel or reschedule. If less than 24 hours notice is given to reschedule or cancel a Russian Volume appointment, the full amount will be charged. Arriving 10 minutes or later for your confirmed lash or brow appointment will have to be rescheduled, and a full charge of the missed appointment will be applied. We respect your time, please respect ours. All appointments that need to be canceled or rescheduled must be called in 631-245-7028. A credit card is required for all appointments, however, your credit card information is encrypted for your protection. $100 non-refundable & non-transferable deposit required for all first time appointments.
Always feel free to call us with any questions.
*If your appointment is not confirmed within the appropriate time, we assume you are not coming to the appointment and your appointment will be given to the next person on the waiting list*
ALL SALES ARE FINAL
GRATUITY CANNOT BE ADDED TO CREDIT CARD ORDERS
PRODUCTS MAY BE EXCHANGED AS A ONE TIME COURTESY WITHIN 7 DAY
ANYONE BEING RUDE OR DISRESPECTFUL TO OUR ARTISTS OR SUPPORTING STAFF WILL BE REFUSED SERVICE